Frequently Asked Questions
Everything you need to know about COZY WORLDWIDE quality and service.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Our 'Cozy Fit' is designed for a slightly oversized aesthetic; if you prefer a more tailored look, we recommend sizing down.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments sustainably made?
COZY WORLDWIDE is committed to ethical production. We use organic cotton blends and recycled polyester where possible, and all our manufacturing partners adhere to fair labor standards.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.